BTC Performance
Effective Date: Jan 1st, 2026
SMS Messaging Terms & Compliance
1. Program Description
BTC Performance offers structured, data-driven online fitness coaching programs. Our SMS messaging program sends text messages to individuals who have:
• Booked a consultation
• Submitted an inquiry through https://btcperformance.net
• Enrolled in one of our coaching programs
• Explicitly opted in to receive SMS communications
Opt-in is collected via website forms, consultation booking pages, or scheduling forms with a dedicated checkbox for SMS consent.
Messages may include:
• Appointment confirmations
• Consultation reminders
• Rescheduling updates
• Coaching program updates
• Customer support communications
• Enrollment follow-ups
• Promotional offers and limited enrollment announcements
Message frequency varies based on your interaction with BTC Performance.
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the number that sent you messages.
Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.
To rejoin, sign up again through our website forms or consultation booking system.
3. Support Information
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly:
Email: admin@btcperformance.net
Phone: +1 448-418-4337
Customer support is available during standard business hours.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies depending on your consultation activity, enrollment status, and coaching program participation.
For questions about your text plan or data plan, please contact your wireless provider.
6. Supported Carriers
Our SMS program supports major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
7. Age Restriction
You must be at least 18 years old to participate in our SMS messaging program or enroll in our coaching services.
8. Privacy Policy
For information regarding how we collect, use, and protect your data, please review our Privacy Policy at:
https://btcperformance.net/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding SMS communications.
General Terms
This website (the “Site”) is owned and operated by BTC Performance (“Company,” “we,” or “us”).
By accessing or using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or services offered through the Site.
Accessing the Site in any manner constitutes acceptance of these Terms.
We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of those changes.
Intellectual Property Rights
Our Limited License to You
All content on this Site, including text, graphics, logos, training materials, program structures, and digital resources, is the property of BTC Performance and protected by intellectual property laws.
You may access the Site for personal, non-commercial use only.
You may not copy, reproduce, distribute, sell, modify, or exploit any content without express written permission.
Your License to Us
By submitting content to us (including testimonials, comments, progress photos, or feedback), you grant BTC Performance a royalty-free, worldwide, non-exclusive license to use, display, and distribute such content for marketing or educational purposes.
Disclaimers
The information and coaching services provided by BTC Performance are for educational and informational purposes only.
Results may vary based on individual effort, adherence, health status, and other factors.
We make no guarantees regarding specific fitness or physique outcomes.
The Site and services are provided “as is” without warranties of any kind.
You agree to indemnify and hold harmless BTC Performance and its affiliates from any claims arising from your use of the Site or services.
Online Commerce
Certain services may be purchased directly through the Site.
We are not responsible for errors in payment processing caused by third-party payment providers.
All purchases are subject to the specific terms outlined at the time of purchase.
Registration & Account Responsibility
If you create an account or enroll in a coaching program, you agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your login credentials.
If you suspect unauthorized use of your account, contact us immediately at:
Termination
We reserve the right to suspend or terminate access to our Site or services if you violate these Terms or engage in unlawful or inappropriate conduct.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Hampshire, United States.
Any disputes shall be resolved through binding arbitration in that jurisdiction.
Changes to Terms
We may update these Terms periodically. The most current version will always be posted on our website.
Contact Information
BTC Performance
221 Main St Ste N
Nashua, NH 03060
United States
Phone: +1 448-418-4337
Email: admin@btcperformance.net
Website: https://btcperformance.net
By using our website and services, you agree to these Terms of Service.