BTC Performance
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
BTC Performance (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number
• Physical address when voluntarily provided
• Payment information when you purchase coaching services
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and consultation requests
• Appointment booking details
• Coaching onboarding information
• Client progress feedback and communication history
2. How We Use Your Information
We use collected data for:
• Providing structured online coaching services
• Customizing training and nutrition programs
• Processing transactions and payments
• Communicating with you about consultations, appointments, program updates, and promotions
• Enhancing website functionality and user experience
• Maintaining compliance with applicable laws
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages from BTC Performance related to:
• Appointment reminders
• Coaching updates
• Follow-ups regarding inquiries
• Program enrollment information
• Promotional offers and limited availability announcements
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in through our website forms, consultation booking pages, or direct request
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations
Opt-Out Instructions:
• You may cancel SMS notifications at any time by replying “STOP”
• You will receive a confirmation message, and no further messages will be sent unless you opt in again
• All opt-out requests are processed immediately
Message Frequency & Content:
• Message frequency varies depending on your interaction with BTC Performance
• Messages may include both transactional and promotional content
• Standard message and data rates may apply
Help & Support:
Reply “HELP” for assistance or contact us at:
Email: admin@btcperformance.net
Phone: +1 448-418-4337
Carrier Information:
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service platforms and SMS delivery providers) is permitted solely for the purpose of delivering services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers:
• Payment processors
• Website hosting providers
• CRM and SMS delivery providers
• Appointment scheduling software
All service providers are contractually obligated to maintain confidentiality and data security.
Legal Compliance:
We may disclose information if required by law, legal process, or to protect our rights.
Business Transfers:
In the event of a merger, acquisition, or asset sale, user information remains protected under this policy.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties beyond necessary service providers.
5. Data Security
We implement reasonable safeguards including:
• Encryption of sensitive data
• Secure access controls
• Periodic security assessments
• Secure backup systems
However, no electronic transmission or storage system is completely secure.
6. Cookies & Tracking Technologies
We use cookies to:
• Analyze website performance
• Improve user experience
• Measure marketing effectiveness
You may disable cookies through your browser settings.
7. Your Rights & Choices
You may:
• Access or update your personal data
• Unsubscribe from marketing emails
• Opt out of SMS by replying STOP
• Withdraw consent for future communications
To exercise your rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. The most recent version will always be posted on our website.
10. Contact Us
BTC Performance
221 Main St Ste N
Nashua, NH 03060
United States
Phone: +1 448-418-4337
Email: admin@btcperformance.net
Website: https://btcperformance.net
By using our website and services, you consent to this Privacy Policy.